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  Monday, November 30, 2015    
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Terminal, Facilities & Services
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The TSA Security Checkpoint opens at 4:30 am.  The terminal is open 24 hours per day.

While visiting the Jacksonville International Airport you will find a variety of services for your enjoyment. There are over a dozen places to choose from that offer relief to your hunger cravings, from snacks to full service dining. And, there are about a dozen retail stores to shop with items from newspapers to fine quality gifts. Entertainment includes a piano playing jazzy tunes, live music during peak travel days, a game room, or just rent a DVD movie and player at InMotion Pictures.

Throughout the terminal areas, artwork made by school children and local artists are displayed. For quieter places, walk through the Haskell art gallery or visit our meditation room. Other services in the terminal area are an information center, seated massage, and shoeshine.

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Time flies by with all the restaurants, services and shopping at the Jacksonville International Airport.
• Services • Shopping • Restaurants

Lost & Found

1. If you lost an item on the aircraft or in the gate seating area, please contact the airline's Lost & Found Department:

AirTran 800-965-2107 Ext. 1765
American 904-741-2487
Continental 800-335-BAGS
Delta 904-741-2649
Jetblue 904-741-6689
Southwest 904-450-4094/5
Silver Airways -thru United 800-221-6903
United 800-221-6903
USAirways 800-371-4771

2. If you lost an item at the security checkpoint, please call 904-380-4069.

3. If you lost an item in the terminal, please contact the JAA's Lost & Found Office at (904) 741-2022. Office hours are Monday – Friday, from 8:00 a.m. to 5:00 p.m. EST.

Or send us an e-mail with:
  • your name and contact information, including phone number and address,
  • a detailed description of the missing item(s), including whether the item was in a box, bag or container,
  • the date and approximate location where the item(s) was lost, to lostandfound@flyjacksonville.com
We will contact you if the item has been turned in to our office.

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Business Name Description/Location Hours of Operation
24-Hour Flowers Vending machine offering flowers and gifts. Prices for arrangements range from $10.00 to $20.00. Available 24 hours a day
Comfort Zone Spa Pre-security next to Starbucks:
Post-security next to Chili's
Massages, Manicures, Pedicures, Facials, Waxing.
Phone: 904-741-3700.
8:00 a.m. - 7:00 p.m.
Delta Sky Club Concourse A 7:00 a.m. - 7:00 p.m. (daily)

Haskell Art Gallery Courtyard 24 hours (daily)
Pet Paradise Resort Boarding for cats and dogs. Located on Pecan Park Rd., North, next to economy parking lots. Reservations required at 904-741-0050 or Petparadiseresort.com. 24 hours (daily)
Prepaid Phone Cards Sold at the River City Travel Mart 5:30 a.m. - 9:00 p.m. (daily)
SmarteCarte Rental Baggage Caddies/Concourse A,C,Baggage Claim, Curbside, Parking Garages
Tony's Shoe Shine In Courtyard and also in Post Security area 7:00 a.m. - 6:00 p.m. Mon-Fri
7:00 a.m. - 3:00 p.m. Sat
11:00 a.m. - 7:00 p.m. Sun
Welcome Center / Information Desk Lower Level - Hotel, Shuttle, and Services Information 9:00 a.m. - 10:00 p.m.
USO Lower level - behind Welcome Center/Information Booth Staffed by volunteers 
7:00 a.m. - 11:00 p.m. 
7 days/week
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Business Name Description/Location Hours of Operation
CNBC Newsstand Offers newspapers, magazines, gifts, and convenience items for the traveling public. Located on Concourse A. 5:30 a.m. - 8:30 p.m. (daily or last flight board)

InMotion Pictures DVD Rentals Retail and lease of DVD equipment and movies. Located post-security. 6:00 a.m. - 6:00 p.m. (daily)
Insight Offers an extensive variety of designer and affordable sunglasses. Located pre and post-security 6:30 a.m. to 6:30 p.m. (daily)
News and Gift Shops Available on Concourses A & C, offers newspapers, magazines, gifts, and convenience items for the traveling public. 5:30 a.m. - 8:00 p.m. (daily)
Paradies' River City Travel Mart Offers newspapers, magazines, gifts, and convenience items for the traveling public. Located pre-security. 5:30 a.m. - 9:00 p.m. (daily)
PGA Tour Shop Offers the latest in fashion apparel, golf equipment, luggage, and gifts for every golfer or business person. Located pre-security. 5:30 a.m. - 8:00 p.m. (daily)

Brooks Brothers Mens and Womens upscale fashion, including shirts, ties, jackets. Located post-security. 7:00 a.m. to 8:00 p.m. (daily)
Brighton Collectibles Ladies accessories including hand-assembled leather purses, belts as well as jewlery, watches, fragrances, etc. Located post-security. 7:00 a.m. to 8:00 p.m. (daily)
NY Times Bookstore Offers a variety of books by popular authors, the New York Times best sellers list, childrens' books. Located post-security. 5:30 a.m. - 8:30 p.m. (daily or last flight board)
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Business Name Description/Location Hours of Operation
Burger King Breakfast, lunch, and dinner. Home of the whopper, BK broiler, and great salads. Located pre-security. 6:00 a.m. - 7:30 p.m. (daily)
Shula's Bar & Grill Full service restaurant, credit cards accepted. Located on Concourse A. 10:00 a.m. - 8:00 p.m. (daily)
Budweiser Track Bar & Grill Full service restaurant, credit cards accepted. Located on Concourse C 10:00 a.m. - 7:00 p.m. (daily)
CIAO Gourmet Market Fresh to go vegetarian salads, sandwiches, premium snacks, fresh fruits, chips, beverages. 4:30 a.m. - 8:00 p.m. (daily)
Chilli's Too Full service restaurant, credit cards accepted. Located post-security. 6:00 a.m. - 7:30 p.m. (daily)
Nathan's Famous Hot Dogs Franks, snacks, beverages. Located pre-security. 6:00 a.m. - 7:30 p.m. (daily)
Sbarros the Italian Eatery Pizza, pasta, salads, entrees, credit cards accepted. 10:00 a.m. - 6:00 p.m. (daily)
Sam Snead's Full service restaurant, credit cards accepted. Located pre-security. 7:00 a.m. - 11:00 p.m. (daily)
Starbucks Coffee Gourmet coffee, pastry and gifts, chilled blended beverages, credit cards accepted. Located pre and post-security. 6:00 a.m. - Midnight (PRE); 6:00 a.m. - 7:30 p.m. (POST)
Quiznos Bold, toasty, delicious sandwiches. Soups, salads, and cookies. Located post-security. 6:00 a.m. - 7:30 p.m.
Freshens Ice cream, smoothies, soft serve ice cream. Located post-security. 6:00 a.m. - 7:30 p.m.
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